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Frequently  Asked Questions

You don’t have to be a member to utilize our directory, or to learn something new from our “enlighten me” section. However, when you sign up, we cover up to 10 sessions per year for all members including all services

No it does not, it is best to use all your sessions as needed!

Yes, being a member does not exclude you from paying per service, however, it does add on to the benefits you may receive.

Yes, you must pay a copay of $25 per visit in order for CoCi to cover the rest- unless you are a veteran!

You can also mail a check to our PO Box. Address it to Counselors of Color, inc.

We understand that things happen! If your client booked an appointment and did not show up or inform you, unfortunately we would not pay any fees for this inconvenience. Due to our limited resources, we must allocate funds where it is truly needed.

Counselors of Color recruits all mental health professionals of color to be listed on the directory. Individuals who are not of color may also be involved with the organization by offering group counseling services to our national LGBTQ+ support groups, serving as a member on our board of directors, partnering with our organization, sponsoring our organization, or offering CEUs to our professional community.

Given that Counselors of Color operates on the availability of donations and funds, we request insurance cards, to determine if our members have any out-of-network benefits. If so, your insurance may pay a determined amount, and we will cover the enrollee’s balance. Providing this information is highly suggested, this allow us to stretch our funds to other disadvantaged individuals. 

However, if you so happen to see a provider that is in network with your insurance, we will require the provider to bill the insurance directly. It is important to note that Counselors of Color does not pay any deductibles.

If you don’t have a Facebook account, feel free to visit our etsy shop.

Unfortunately we cannot, but we are working on it!

Not at the moment. We are working on that as well!

Given that our blog section is accessible to every paid member for commentary, we must keep an address on file for safety purposes. We promise this information remains private on your profile and not accessible to anyone else.

No, both the client and mental health professional must be a paid member of Counselors of Color in order for their services to be covered.